Data protection

General

We take the protection of your personal data very seriously and treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

The use of our website is usually possible without providing personal information. As far as personal data (e.g., name, address, or email addresses) is collected on our pages, this is always done on a voluntary basis, if possible. This data will not be passed on to third parties without your express consent.

We would like to point out that data transmission over the Internet (e.g., communication by email) can have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Scope

This privacy policy informs users about the nature, scope, and purpose of the collection and use of personal data by the responsible provider Dr. Edda Ballensiefen, Schloßstraße 93, 12163 Berlin on this website (hereinafter “Offer”).

The legal basis of data protection can be found in the EU General Data Protection Regulation (EU GDPR).

Responsible for data processing

Dr. Edda Ballensiefen
Schloßstraße 93
12163 Berlin-Steglitz
kontakt@dermatologie-steglitz.de

Cookies

This website does not use cookies.

Doctolib

We have integrated the option of arranging appointments online via the website of Doctolib GmbH, Mehringdamm 51, 10961 Berlin (Doctolib) into our website. If you click the blue appointment booking button, you will be redirected to the doctolib.de website and can make an appointment there.

We use Doctolib’s appointment management system to manage appointments. On the one hand, Doctolib offers us a modern calendar system and, on the other hand, our patients the opportunity to make appointments with us online on the website https://www.doctolib.de/. Doctolib GmbH acts as a processor for us.

We use the Doctolib calendar software for all of our patients to manage appointments uniformly. Doctolib processes all data in accordance with all applicable data protection regulations and applies the highest security standards.

To make an appointment, the following data is entered in the Doctolib calendar: last name, first name, date of birth, address, telephone number, email address, family doctor, health insurance status, referring doctor, reason for visit and appointment history.

Your data is recorded for the purposes of appointment management. The legal basis for processing your data is Art. 6 I b) GDPR (the treatment order that you give us), Art. 6 I a) GDPR (consent for appointment reminders by SMS and email) and Art. 9 II h) GDPR (the purposes of healthcare). Doctolib does not forward the data to commercial providers. Doctolib is bound by confidentiality just like your doctor. A release from confidentiality is not necessary.

In order to reduce missed appointments, we would like to remind you of your appointment by SMS and/or email using the Doctolib calendar system with your consent. If you no longer wish to receive reminders, you can manage this yourself in the app or you can let us (Doctolib or the treating doctors at the Phoniatrics Clinic) know at any time and Doctolib or the responsible colleagues at the Phoniatrics Clinic will stop the reminders.

A Doctolib user account is required for online appointment booking; Doctolib’s privacy policy applies to this. The contact person for creating a Doctolib user account is Doctolib GmbH (Mehringdamm 51, 10961 Berlin), who is responsible for data processing. The legal basis for this is Art. 6 Para. 1, b.) and Art. 9 II h) GDPR (the purposes of healthcare).

SSL encryption

For security reasons and to protect the transmission of confidential content, such as inquiries you send to us as the site operator, this site uses SSL encryption in some cases. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Right to information and revocation

You can obtain information about your stored data from us at any time free of charge and without giving reasons. You can have your data stored with us blocked, corrected, or deleted at any time. You can also revoke your consent to the collection and use of your data at any time without giving reasons. Please contact the contact address given above for this purpose. We are always available to answer any further questions you may have about our privacy policy and the processing of your personal data.

Right to lodge a complaint

You have the option to lodge a complaint with us (contact details above) or with the competent data protection supervisory authority. The data protection supervisory authority responsible for us is:

Berliner Beauftragte für Datenschutz und Informationsfreiheit
Alt-Moabit 59-61
10555 Berlin

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us with every visit. These are:

• Browser type and version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address

The provider uses the log data only for statistical evaluations for the purpose of operating, security (averting dangers), and optimizing the offer. However, the provider reserves the right to check the log data retrospectively if there are concrete indications of illegal use. Data collection is in accordance with Art. 6 EU GDPR. These data are not merged with other data sources.